Why don't you show your latest styles on the Web Site?
I am sure you are aware copying is a problem in SE Asia. We used to update the Web Site on a regular basis but found that it only took a few days before our latest styles began appearing in the markets around town.

I'd like to recieve a Price List / Catalog, how is this possible?
No problem, just use the "Request Catalog / Price List" link on the bottom of the left pane and we will send you a link where you may view and/or download our current Price List and Catalogs.

How do I place an order?
Just send us an email with the Code Number and Quantity of the items you desire. From the information you provide we will generate a Sales Confirmation (Pro Forma Invoice) for your signature, which you may email or fax back to us.

What happens next?
On receipt of your down payment we will begin the production of your order. Throughout the process we will keep you informed of your orders progress via e-mail.

What are your Minimum Orders?

• FOB BKK: $6,500 USD Minimum Order/ 10 Items Minimum per Item Code.
• EX WORKS: $2,000 USD Minimum Order / 10 Items Minimum per Item Code.

What is the Difference between FOB BKK and Ex Works?
FOB BKK - We take care of everything! We fumigate as per your countries requirements, pack your items in 5-layer shipping cartons, transport your order to the Port of Bangkok for shipment, include all relevant shipping documentation ( Bill of Lading, Custom Documentation, Export License, Form A or C/O, Fumigation Certificate, etc.) and pay all the required Fees on our end (Port Packing Charge and Surrender Fee, Shipper Service Charge, CFC and TFC Fees).
Ex Works - Designed for those customers who have an agent here in Thailand and for smaller orders. In the case of those with smaller orders we will handle all of the packing, transport and documentation requirements on an "at cost" basis, if requested.

What about Payments?
For all orders we require a 50% deposit to begin production with the balance due prior to shipping. For smaller orders (less than $1500) we request 100% payment in advance.

We accept Wire Transfers (TT) and Letters of Credit (L/C) with Wire Transfers being your most economical option - lower fees. In the case of Letters of Credit there is a $10,000 USD minimum and they must be "Negotiable" in Bangkok, Thailand.

Who do I Transfer the funds to?

Siam Commercial Bank Public Co., Ltd.
Thanon Sathorn Branch
183 Rajanakarn Bldg., Yannawa, Sathorn
Bangkok 10120 Thailand
PH: +66-2-676-5522
Account Name: Lanna Classic Design Co., Ltd.
Account No.: 101-2-23901-5
SWIFT Code: SICOTHBK

What Shipping Options are available?
Air or Sea, its your choice and we take care of all the rest. Of course if you have a preferred shipper or shipping method, please let us know and we will do are utmost to accommodate your wishes.

Do you do Custom Designs?
Yes, many of our customers request custom designs and we have a form designed specifically for this. We will produce a sample at the Retail cost of the goods with the Retail amount credited back to you on your first Wholesale order.

Do you sell samples?
Yes, samples are available for the Retail cost of the goods. The Retail amount will be credited back to you on your first Wholesale order.

How about Product Labels?
We include free of charge "Made In Thailand" labels and can produce and attach any label of your choice. Again, please be very specific with their design. In the case of a language other than English we will need your translation.

How accurate are the Colors on your Web Site?
Very Accurate! Lanna Classic Design has its own Studio Lighting system utilizing Nikon© Professional Imaging Equipment. We use Adobe Photoshop CS2® and employ the Pantone® Colorvision® Professional Color Calibration System on all our monitors.

Do you have a Disclaimer?
Lanna Classic Design will make every effort to insure the item’s you receive are identical to the items you order. All our items are handmade and individually crafted so please be aware there may be “very slight” variations in dye lots, size or texture. We are very serious about quality so when we say "very slight", we really do mean it!

What Privacy measures are in effect?
Lanna Classic Design will NEVER disclose any personally identifiable information (name, address, phone number, e-mail address, etc.) to any third party unless required to do so by law. You will NEVER be Spamed on our account!

How do I Contact you the old fashioned way?

Lanna Classic Design
1349/58 Chaeron Nakorn
Banglumpoolang, Klongson
Bangkok 10600 Thailand
Ph.: +66-2-860-2285
Fax:+66-2-860-2286